Web User Access Denied due to Inactivity Trap

acWebUserAccessDisabled

Event

acWebUserAccessDisabled

OID

1.3.6.1.4.1.5003.9.10.1.21.2.0.93

Default Severity

Indeterminate

Probable Cause

The alarm is sent when Web user was disabled due to inactivity

Status Changes    

 

Corrective Action

Contact your Web security administrator. Only the Web security administrator can unblock a user whose access to the Web interface was denied (for example, because the user made 3 unsuccessful attempts at access).

The Web security administrator must:

1. In the Web interface, access the Local Users table (Setup menu > Administration tab > Web & CLI folder > Local Users).
2. Identify in the table those users whose access has been denied.
3. Change the status of that user from Blocked to Valid or New.